Service Policy

Any Equipment brought in for repair requires a non refundable deposit.  This covers the time required to diagnose & determine the repair cost & provide an estimated amount for labor and parts to complete the repair. If the estimate is declined, you have 30 days to pickup the equipment. After 30 days, storage fees will accrue, or else the equipment may be sold.  If the estimate is approved, parts will be ordered and the repair will be completed. You will be notified by phone when the repair is completed.

Labor rate is $90.00 per hour, minimum 1 hour for most guitar amp repairs.

Rush service is available for extra fee. $ 40.00 for 24 hour service. This only guarantees the start of the repair is within 24 hours of the time it is dropped off. Usually this can be the same day, but may be the following day. Parts orders may delay repairs. We usually know approximate time for shipping & can arrange for quicker shipping, but this is not included in the rush fee.